Refund policy

Damaged items. Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item. We want to make sure you are totally satisfied with your order.

Refunds

If you are not fully satisfied with any item, please contact us for return instructions. We will provide a prepaid label, and once we receive the item back in our shop a full credit will given on your original payment method. It may take a short time for you credit card company to process the refund and notify you that this has been done.

You can always contact us for any return question at bobfredrick@bobshomewoodshop.com.